. Moore Information Systems, LLC Charlotte, North Carolina, USA 28277
 
 
 

Moore Information Systems, LLC (MIS-LLC) provides certified, experienced part-time computer & networking services for small business and home PCs in the Ballantyne area of Charlotte, North Carolina.  We are a small, family business providing experienced, jargon-free Information Technology (IT) and genuine customer service.

As current full-time Information Technology professionals, we at MIS-LLC offer you the advanced technical skill set of high-end "IT Pros" without the commitment of hiring your own full-time staff.


The business was started with a simple objective.  Create a legal, licensed vehicle for charging our friends, neighbors, and family for all of the free technical support we used to give away!  Too often, we heard horror stories about incompetent technical installations and repairs performed by "friends of friends" or "big box" newbies.  We've cleaned up a LOT of their work (ahem).


Who are our target business customers?

Dentists, Real Estate Offices and Agents, Insurance Agents, Churches, Retail, Restaurants, TeleWorkers, Non-profits, Radio Stations, or any group/organization wanting to focus on their core business and still take advantage of the technology available to larger companies.  Do you already have an "IT Person" on staff, but he or she could use some help with a special project?  No job is too small, but there are some jobs that are too big...

Who are our target home PC customers?
Anyone needing an experienced technology professional to set up a home network, clean a PC of viruses and spyware, make an upgrade (or several upgrades) to an existing PC, or any other PC-based service.  Would you  like training on Microsoft Office?  Would you like to play or record DVDs on your home PC?  Do you have a wireless router that is not properly secured?  Does your PC need a RAM (memory) upgrade?  Are you running out of hard drive space?  Does your PC seem unusually slow, have trouble starting up or shutting down?  Do you want to buy a new PC but need help selecting a model, setting it up, or migrating files?  We can help!
 

Do we provide services to large companies, too?
As mentioned above, there are some jobs that are too big.  It depends on the business and the situation, but most large corporate projects require M-F, 8-5 onsite attention.  Two of our three technical resources already have full-time IT positions with other companies which prevent most "business hours" work.  Our services are available after hours and on weekends.

What services do we offer?

Use the topic links on the right side of the page for an overview of each area of service.  If we are not experienced on a product, we will not accept the project.


The Linksys RV042 VPN Router can provide secure, encrypted Virtual Private Networking access to your home or office network.

There's nothing worse than paying an IT company/consultant to "learn" a product on your dime (and time).  Its unethical to charge for 4 days of consulting time on a job that would only take an experienced consultant or contractor 2 days to perform.  You have our word that if the scope of the job is outside of our expertise, we will not take the job. 

Do we subcontract jobs?  What will we do if we run into an issue needing a highly-specialized resource?
We do not subcontract jobs.  All work performed by MIS-LLC will be handled ourselves.  If you need assistance with a project that is outside of our expertise, we will be happy to recommend a company or group that we've worked with personally.  Under no circumstances will we make a recommendation about a product or service that we don't already have a working relationship.  By making a recommendation, we are promising to you that the company is competent, ethical, and trustworthy.

Would you like us to be your official "IT Department"?
Small Business, especially, needs to focus on their business.  Let us take care of the computer infrastructure.  You give us your goals, and we'll find a way to economically meet those goals.  Does your business have growing pains?  Are you needing competent IT help but can't afford $100k a year for a full-time staff addition?  Pull us in part-time, pick what projects are important to you, pay only for what you use.
 

Your complete satisfaction is our goal, or you don't pay.
No matter what the job, every customer receives the same high level of attention and service.  You'll find working with MIS-LLC to be refreshing.  Each of us wears the "Customer Service" hat at all times.  Our hope is that you'll find our services valuable and enriching to your business, organization, or personal computing experience.  If we are unable to deliver the product to your satisfaction, you will not be charged for the services.  During the development of all projects, you will be kept up to date on our progress and charges.

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©2006-2011 Moore Information Systems, LLC 704-968-8586 Charlotte, NC, USA

Contact Information

Moore Information Systems, LLC
8137 High Oaks Lane
Charlotte, NC, USA 28277
(704) 968-8586

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Services

Introduction
Network Design
Local Area Networks
Wide Area Networks
Network Installation
Server Installation
Workstation Installation
Virtual Private Networks
Secure Remote Access
Junk Email Filtering
Backup & Data Protection
Wireless Networks
Internet Connectivity
Internet Access & Filters
Spyware & Virus Removal
Anti-Virus Protection
Email Systems
Data Recovery
Office 2007 Screen Shots
PC & Server Upgrades
Blackberry Enterprise Server
Network Printing
Random Fixes
Software Licensing
Confidential Executive PC & Network Training
New! Website Development
Fake Virus "Alerts" New!
Tweaking & Auditing
Email Archiving
Recommended Business Associates
Customer Comments

New!
Protect Your PC &
Identity Online

HELP!
Check For Conflicker Here

About MIS-LLC

The Technical Team
Steven M. Moore
John C. Moore
Darris R. Moore

Coverage Area & Maps
Rate Chart